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Frequently asked questions
Delivery, returns, sizing and how we grade condition. If your question isn't here, message us and we'll answer it.
How much does delivery cost in Pakistan?
Delivery is free on orders over Rs 3,000. Below that, it is a flat Rs 200 anywhere in Pakistan. Orders are dispatched within 1–2 working days and typically arrive 2–5 working days later.
Can I pay cash on delivery?
Yes. Cash on delivery is available nationwide and is our default payment method. You pay the courier when your order reaches your door — nothing is charged upfront.
Can I return something if it doesn't fit?
Yes. You have 7 days from delivery to return any piece that isn't right, as long as it is unworn and the tags are intact. Message us with your order number and we'll arrange collection.
What does the condition grade mean?
Excellent means barely worn with no visible flaws. Good means gently used with minor signs of wear. Fair means well worn but structurally sound, with any flaws photographed and described in the listing.
Are the brands genuine?
Yes. Every piece is checked by hand against brand markers — labels, stitching, hardware and care tags — before it is listed. If something doesn't verify, we don't sell it.
How do I know what size to order?
Each listing states the labelled size and, where it differs from modern sizing, the measurements we took flat. Pre-loved outdoor brands vary a lot between eras, so trust the measurements over the label.
Do you restock items that sell out?
Rarely. Almost everything is one-of-a-kind, so once a piece sells it is usually gone. New stock lands every week, and the New Arrivals page is the fastest way to see it.
How do I track my order?
Use the Track Order page with your order number and the email address you used at checkout. You do not need an account.